Overview

Hostgator, hosting provider from Chicago, provides reliable, scalable solutions for wide range of customers all over the world. Located in the carrier-neutral Equinix Chicago Data Center, Hostgator, has access to all the major carriers in Chicago without the need for local loop circuits.

Plans and Features

Company offers wide range of hosting services: shared, reseller plans, VPS, dedicated servers and collocation. There are 3 shared plans (all of them are on Linux platform): Budget, Basic and Supreme. Budget plan for $49.95/year (for this plan only yearly payment allowed) provides with 200 Mb of space and 20 Gb of bandwidth, 1 hosted domain and subdomain, 20 FTP accounts, 20 mail accounts, 5 MySQL and PostgreSQL databases. Both Basic and Supreme plans provides with unlimited numbers of hosted domains, subdomains, mail and FTP accounts, databases. What is the difference? It is in offered storage, traffic, and of course in price. Ordering Basic plan one gets 3000 Mb of diskspace and 125Gb of bandwidth for $9.95/mo, while Supreme plan gives 6000 Mb storage and 250 Gb of traffic for $19.95/mo. Certainly, all Hostgator’s shared plans provides a large variety of other features, such as Browser Control Panel, installed PHP Modules, Spam Assassin, Real Audio/Video HTTP Stream, PHP, Perl, Python, Java and Ruby-on-Rails servlets support, phpMyAdmin, Webalizer, Raw Log Manager, etc.

Customer Support

Hostgator positions itself as highly reliable company, however if customer encounters some problems – there are many ways for him to get professional help. One can use some of the flash tutorials or explore the knowledge base, presented at Hostgator site. If customer has some questions – there are hosting forum at his service. One can also submit a ticket to support using ticketing system or contact support via telephone, e-mail or live chat.

Conclusion

Hostgator is reliable hosting company with high-professional stuff. Offered plans with their resources and special features are really value-for-money. Reliability and readiness to help combined with feature-rich yet affordable plans make Hostgator a highly recommended hoster to work with.