New Patient

Information for New Patients

To assist you with getting the most out of your first visit with us, please download, print, and fill out the new patient forms below.

  • Bring your photo ID, insurance information, and prescription or referral
  • Please wear comfortable clothing that you’d normally wear to exercise in
  • Appointments last approximately 75- 90 minutes
  • For billing questions please contact Denise at (253) 466-3953 
  • Our therapists are IN NETWORK for most of the local and national insurance plans. We also accept and are able to bill any insurance as OUT of NETWORK. Each patient or legal guardian is responsible to verify and understand their individual insurance benefits and requirements including referral requirements, annual deductibles, copay and/or co-insurance amounts. Call the customer service number on your insurance card and ask about “outpatient physical therapy” benefits.

Please give at least 24 hours notice if you need to cancel an appointment.  (253) 862-2575

Go to Download section for Patient Forms

Appointment Expectations

  • Please come 15 minutes before your first appointment to fill out paperwork
  • Wear loose fitting clothing
  • If we are evaluating your shoulder, please wear a loose fitting tank top or clothing that exposes your shoulder and your upper back
  • If we are evaluating your knee, please wear shorts or loose pants/sweatpants that can be pulled up above your knee

Paperwork Needed

  • Insurance card
  • Photo ID
  • Physician referral
  • Applicable co-pay or deductible
  • L&I Claim Form (if this is a work related injury)
  • Authorization Form from your Insurance Company (if required)

On your first visit, you will be evaluated by one of our therapists and we will discuss your treatment options. Please plan on spending 75-90 minutes for your initial evaluation.

Your Experience

Bonney Lake Physical Therapy & Hand Rehab would like to know about your therapy experience.  Your responses will be helpful in our mission to provide excellent care and customer service.  After completing the survey, please mail it back or drop it by the clinic. You may also fax us the form @ (253) 862-2675.

Go to Download for Client Survey Form